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Fraud and Security Team

Please call to contact us regarding Identity Theft or Debit, Credit and ATM cards that have been lost, stolen, damaged, or where there is known or suspected fraud.

Fraud and Security Team contact numbers
Fraud	Domestic Calls	Overseas Calls
Visa Debit and ATM Cards	(800) 826-4314	(414) 341-4015
Visa Credit Cards	(800) 826-4314	(800) 847-2911 (VISA911)
Identity Theft and Other Fraud	(800) 826-4314	(800) 826-4314

Suspicious Email, Text or Phone Calls.

Report any suspicious emails, phone calls or text messages representing itself as Members 1st Federal Credit Union. Please notify Members 1st by calling (800) 826-4314.

Additional Information

Board Volunteer Opportunities

Call: (800) 283-2328 x5128

Branch Offices

Please call our Administrative Headquarters at (800) 283-2328 and your call will be directed to the appropriate branch or department.

Business Deposits

Call: (800) 283-2328 x5733

Fax: (717) 795-5104

Business Loans

Call: (800) 283-2328 x5168

Fax: (717) 795-5230

Card Services

Call: (833) 269-2621

Fax: (717) 795-5208

Hours of Operation (Eastern Standard Time):

Monday - Wednesday:	8:00 am - 5:00 pm
Thursday:	8:00 am - 5:30 pm
Friday:	8:00 am - 6:00 pm
Saturday	9:00 am - 1:00 pm
Sunday:	closed

Human Resources

Call: (800) 283-2328

Fax: (717) 795-5174

Cash Management

Call: (888) 880-1642

Email: CashManagement@Members1st.org

Collections

Call: (717) 795-5165

Fax: (717) 795-5207

Hours of Operation (Eastern Standard Time):

Monday - Wednesday:	8:30 am - 5:00 pm
Thursday:	8:30 am - 5:30 pm
Friday:	8:30 am - 6:00 pm
Saturday:	9:00 am - 12 pm
Sunday:	closed

Consumer Lending

Call: (800) 283-2328 x6040

Fax: (717) 795-6037

Hours of Operation (Eastern Standard Time):

Monday - Thursday:	8:00 am - 5:00 pm
Friday:	8:00 am - 6:00 pm
Saturday	9:00 am - 1:00 pm
Sunday:	closed

Customer Service and Inquiries

Call: (800) 237-7288

Fax: (717) 795-5104

Hours of Operation (Eastern Standard Time):

Monday - Wednesday:	8:00 am - 5:00 pm
Thursday:	8:00 am - 5:30 pm
Friday:	8:00 am - 6:00 pm
Saturday	9:00 am - 1:00 pm
Sunday:	closed

Direct Deposit and Bill Pay

Call: (800) 283-2328 x5243

Hours of Operation:

Monday - Friday:

8:00 am - 5:00 pm

Domestic Relations, Writ of Executions and IRS Levies

Call: (800) 283-2328 x6022

Fax: (717) 795-6005

EZ Call

Call: (800) 283-4372

Financial Education Program

Call: (800) 283-2328 x4998

Fax: (717) 795-5594

Insurance Services

Call: (844) 498-6467

Investment Services and Wealth Management

Carlisle area, call:	(717) 249-0795
Enola area, call:	(717) 458-6268
Dillsburg area, call:	(717) 638-1207
Harrisburg area, call:	(717) 638-1207
Mechanicsburg area, call:	(717) 795-6051
York area, call:	(717) 458-6808